Terms of Service — AZ Gate & Garage Pro
Welcome to the AZ Gate & Garage Pro Terms of Service. These terms outline how we provide garage door repair, gate repair, new installations, and emergency service across Phoenix, Scottsdale, Chandler, Gilbert, Mesa, and the greater Arizona Valley. By booking or using our services, you agree to the following terms to ensure clarity, fairness, and dependable service.
Effective Date: December 28, 2024
These Terms of Service govern your use of our garage door repair and installation services in Phoenix, Arizona and surrounding areas.
1. Service Agreement
By scheduling services with Phoenix Garage Door & Gate Repair Arizona, you agree to these terms. Our services include garage door repair, installation, spring replacement, opener repair, and emergency services throughout the Phoenix metropolitan area.
2. Service Areas
We provide services to the following Arizona communities:
3. Pricing and Payment
Service Calls: We provide free estimates for all repairs and installations. Emergency services may include additional charges for after-hours calls.
Payment Terms: Payment is due upon completion of service unless other arrangements have been made in writing. We accept cash, check, and major credit cards.
Pricing: All prices are subject to change based on parts availability and labor requirements. Final pricing will be confirmed before work begins.
4. Warranties and Guarantees
Labor Warranty: We provide a 1-year warranty on all labor for repairs and installations performed by our certified technicians.
Parts Warranty: Manufacturer warranties apply to all new parts installed. Warranty periods vary by manufacturer and part type.
Emergency Repairs: Emergency repair work carries the same warranty protection as scheduled service calls.
5. Customer Responsibilities
Access: Customer must provide clear access to garage door and related components. Additional charges may apply if access requires moving vehicles or clearing debris.
Safety: Customer agrees to keep the work area clear of people and pets during service. Garage doors contain high-tension springs and can cause serious injury.
Property: Customer is responsible for protecting personal property. We recommend removing valuable items from the immediate work area.
6. Liability and Insurance
Phoenix Garage Door & Gate Repair Arizona is fully licensed, bonded, and insured. Our liability is limited to the direct cost of services provided.
We are not responsible for pre-existing conditions, code violations, or damage resulting from normal wear and tear, misuse, or lack of maintenance.
7. Cancellation Policy
Scheduled Appointments: Please provide at least 2 hours notice for appointment cancellations or rescheduling.
Emergency Services: Emergency service calls cannot be cancelled once our technician is dispatched to your location.
Weather: Services may be delayed or rescheduled due to severe weather conditions for safety reasons.
8. Privacy Policy
We respect your privacy and protect your personal information. We collect only the information necessary to provide our services, including contact information and service location details.
9. Dispute Resolution
Any disputes arising from our services will be resolved through good faith negotiation. If resolution cannot be reached, disputes will be handled according to Arizona state law.
For service concerns, please contact us immediately at (480) 478-0111to discuss resolution options.
10. Contact Information
Phoenix Garage Door & Gate Repair Arizona
Phone: (480) 478-0111
Service Areas: Phoenix Metropolitan Area, Arizona
Hours: 24/7 Emergency Service Available
Changes to Terms
These terms may be updated periodically. Continued use of our services constitutes acceptance of any changes. Last updated: December 28, 2024.
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