Garage Door & Gate Frequently Asked Questions

Have questions about your garage doors or gates? Our FAQ & Troubleshooting Guide covers common issues, quick fixes, safety tips, and when to call a professional in Phoenix, AZ.

General Garage Door Questions

Q:Why is my garage door noisy?

A:Noise often comes from dry rollers, loose hardware, or worn parts. A tune-up can quiet it down and improve performance.

Q:How often should I service my garage door?

A:At least once a year; more if you have heavy use or extreme weather conditions like Arizona's heat and dust.

Q:How long do garage doors typically last?

A:With proper maintenance, garage doors can last 15-30 years depending on material, usage, and climate conditions.

Q:What's the difference between torsion and extension springs?

A:Torsion springs are mounted above the door and twist to lift it, while extension springs stretch along the tracks. Torsion springs are generally safer and lasts longer.

Garage Door Troubleshooting

Q:My garage door won't open — what should I check?

A:Confirm power to the opener, check the opener lights, and make sure safety sensors aren't blocked. If still stuck, call for professional repair.

Q:Why does my door open but not close?

A:Sensor misalignment or obstruction is the most common cause. Try adjusting the sensors or clearing any debris from the sensor path.

Q:My garage door opens partially then stops — why?

A:This could indicate broken springs, track issues, or opener limit settings. Professional diagnosis is recommended for safety.

Q:The remote control isn't working — what can I do?

A:Try replacing the battery first. If that doesn't work, reprogram the remote or check for interference from other devices.

Gate & Access Control Questions

Q:My automatic gate isn't responding — what now?

A:Check power supply, remote battery, and look for obstacles in the gate's path. If still stuck, the motor or control board may need professional service.

Q:Can I automate my existing gate?

A:Yes, most manual gates can be automated with motors, sensors, and safety devices. We assess your gate's structure and recommend the best automation solution.

Q:How do I reset my gate's access codes?

A:Reset procedures vary by manufacturer. Check your manual or contact us for assistance with programming new codes safely.

Q:Why does my gate move slowly or jerkily?

A:This often indicates low battery (solar systems), worn gears, or track obstructions. Regular maintenance prevents these issues.

Maintenance & Safety

Q:How can I protect my garage from Arizona heat and dust?

A:Weather seals, insulation, and UV-resistant finishes help protect against heat and dust. Our weatherproofing services can significantly improve comfort and efficiency.

Q:Are garage door springs dangerous to replace myself?

A:Yes — high tension springs can cause serious injury or death. Always call a professional for spring replacement or adjustment.

Q:What safety features should my garage door have?

A:Modern doors should have photo-eye sensors, auto-reverse mechanisms, and manual release handles. We can upgrade older systems with current safety features.

Q:How do I manually open my garage door during a power outage?

A:Use the manual release cord (usually red) to disconnect the opener, then lift the door manually. Ensure the door is fully closed before reconnecting power.

Quick Safety Reminders

Never DIY Springs

Garage door springs are under extreme tension and can cause serious injury. Always call professionals for spring repairs or replacements.

Regular Maintenance

Annual tune-ups prevent most problems and extend your door's life. Schedule maintenance before issues become expensive repairs.

Test Safety Features

Monthly test your photo-eye sensors and auto-reverse function. Place an object in the door's path to ensure it stops and reverses.

When to Call Pros

If you hear grinding noises, see frayed cables, or notice uneven movement, stop using the door and call for professional service immediately.

Related Services

Maintenance & Tune-Up

Prevent problems with regular maintenance service

Garage Door Repair

Professional repair for all garage door issues

Weatherproofing

Protect against Arizona heat and dust

Didn't Find Your Answer?

Need fast help? Our experienced technicians are ready to solve your garage door and gate problems.

Call (480) 478-0111Request Service Online